Booking a flight can be an exciting experience, but sometimes, mistakes happen—like entering the wrong name on your ticket. If you're flying with EVA Air and need to correct or change the name on your ticket, you might be wondering about the airline’s policies and procedures. Here’s everything you need to know about changing a name on an EVA Air ticket.
EVA Air Name Change Policy
EVA Air has a strict name correction policy to ensure the name on your ticket matches your passport or official ID. However, the airline generally does not allow full name changes, as tickets are non-transferable. If there is a minor error, such as a typo or missing character, EVA Air may allow a correction.
When Can You Change the Name?
EVA Air allows name corrections in the following cases:
- Spelling mistakes: Minor errors in the first or last name (e.g., "Jhon" instead of "John").
- Missing middle name: If your middle name was omitted but appears on your passport, you may request an update.
- Legal name change: If you have legally changed your name due to marriage or other reasons, EVA Air may allow an update with proper documentation.
How to Request a Name Correction?
If you need to correct a name on your EVA Air ticket, follow these steps:
- Contact EVA Air Customer Service – The quickest way to request a name correction is by calling EVA Air’s support team at +1 (800)-370–8748
- Provide Your Booking Details – Have your booking reference number, ticket details, and passport ready.
- Submit Required Documents – If the change is due to a legal name update, provide supporting documents like a marriage certificate or court order.
- Pay Any Applicable Fees – EVA Air may charge a fee for name corrections, depending on your ticket type and fare conditions.
Important Considerations
- Timing Matters: It’s best to request a name correction as soon as you notice the mistake. Last-minute changes at the airport may not be possible.
- Online Changes May Not Be Allowed: EVA Air does not typically allow name changes via its website, so calling customer service is the best option.
- Ticket Reissue: In some cases, the airline may need to reissue your ticket, which could result in additional charges.
Final Thoughts
While EVA Air does not allow full name changes, minor corrections are possible under certain conditions. If you’ve made a mistake on your ticket, call EVA Air at +̾1̾ ̾(̾8̾0̾0̾)̾-̾3̾7̾0̾–̾8̾7̾4̾8̾ as soon as possible to resolve the issue. Safe travels!
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